Answer: A: It sounds like your proximity sensor (above the earpiece) is not working properly. The correct behavior: the screen must go black ONLY during phone calls. If it turns black when you cover the top of your device AND you’re not on a phone call, something is wrong.
How do I keep my iPhone screen from going black when I cover the camera?
Reboot your phone. It sounds like the Proximity Sensor is being active all the time. Rebooting your phone will likely solve this. Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears (hold past the swipe to shut down) and then let go of both and your phone will restart.
How do you turn off screen turning off when camera is covered?
Just restart (Hold power button until off, press again until turned back on) your phone and it should be fine.
Why does my iPhone screen go black when I cover the top?
The iPhone’s proximity sensor is one of its handier built-in features. When you raise your iPhone to your ear, its screen will automatically go dark due to the feature, saving battery and making sure you don’t press any buttons.
Why does my screen go black when I cover the top?
If your screen is turning off shortly after you unlock it just because you accidentally cover the proximity sensor, then make sure: “Keep Screened Turned Off” is off. If it’s on, then the screen turns off to prevent accidental clicks/wasted battery from your phone turning on in your pocket or purse.
How do I fix my proximity sensor?
What to Do if Your Android Phone’s Proximity Sensor Stops Working
- Clean Dirt and Dust Near the Sensor.
- Check to See if a Screen Guard Is Blocking It.
- Update Your Phone.
- Use an App to Re-Calibrate Your Device’s Proximity Sensor.
- Reset your device.
- Take It to a Technician.
How do I stop the screen from going black?
Start by heading to Settings > System > Power & Sleep. Under the Power & Sleep section set the screen to turn off Never for both “On battery power” and “when plugged in.” If you are working on a desktop there will only be the option for when the PC is plugged in.
How do I fix the proximity sensor on my iPhone?
Solution 1. Just sometimes, even big problems can be fixed with a simple reboot. If you find that the proximity sensor is not working, simply perform a reboot. Then, if at first, you do not succeed, try rebooting the phone, turning it off and back on again, for a second time. Simply turn off, then turn back on again.
Why does my phone keep turn off when I touch the top?
Your phone or tablet has a power save function that turns the screen off after a predetermined amount of time. If it’s set for 15 seconds, it may seem like the screen is turning off too soon, but this is normal. The amount of time can be adjusted from 15 seconds to 10 minutes.