Make sure that the camera LED is blinking blue while the camera is being discovered. (The Arlo Video Doorbell LED ring blinks white.) If the camera times out, press the sync button again. Make sure that the LED blinks blue for the entirety of the connection process.
How do I get my Arlo camera back online?
Log out of the Arlo app on your mobile device or web browser and log back in again. If your camera still appears offline in the Arlo app, visit Arlo Support to speak with an expert. The LED blinks blue and purple. The camera is connecting to the network and the cloud.
How do I reconnect my Arlo camera?
Wait for the sync status LED to blink green. Press the Sync button on top of the camera for about two seconds and then release the button. A blue LED on the camera blinks rapidly to confirm sync. If the LED on the camera blinks amber, the sync is not successful.
Why does my Arlo device keeps going offline?
Your camera might go offline if metal objects or thick walls and ceilings exist between the camera and the base station. Do you have an access point or other WiFi device close to the SmartHub or base station? If so, your Arlo system might be experiencing WiFi congestion.
Why is my Arlo not connecting to my phone?
Uninstall/reinstall the app and reboot the phone/tablet. Make sure the phone/tablet is using wifi to the home network, and not cellular. Restart the base. Remove the base and cameras from the account and re-add them.
Where is the sync button on Arlo camera?
Press the Sync button underneath your camera. The LED on the front of the camera blinks blue. Wait for your Arlo camera and SmartHub to sync. The LEDs on your Arlo camera and SmartHub rapidly blink blue when they are syncing.
How do you resync Arlo lights?
If your light still does not sync after trying these steps, try power cycling the light:
- Disconnect your Arlo Security Light’s AC adapter and remove the battery.
- Wait at least 20 seconds.
- Plug the light back in or reinsert the battery.
- Attempt to sync the light again.
How do I reconnect my Arlo base station to the Internet?
Turn the base station on by pressing the On-Off button. Wait for the power LED and Internet LED on the front of the base station to turn green in about two minutes. If you’re using a single-LED base station, wait for the LED to turn blue. Your base station is connected to the Internet.
Why is my Arlo camera flashing orange?
When a camera is flashing orange, this could mean that the battery level is low.
How do I connect my Arlo to my phone?
To connect your Arlo camera to your 2.4GHz WiFi Router:
- Launch the Arlo app on iOS or Android.
- Tap or click Settings > My Devices.
- Select your Arlo camera.
- Scroll to the bottom of the Device Settings screen, and tap or click Remove Device.
- From the Devices screen, tap or click Add New Device, and select your camera.
How do I sync my Arlo camera to my Iphone?
Press and release the Sync button located on the bottom-right side of the camera. Click or tap Continue. A page or screen telling you how to scan the QR code with the Arlo Q camera displays. Place the QR code that displays on the screen of your iOS device approximately 6 to 8 inches from the Arlo Q camera.