The ADT camera may not record clips if motion detection is not enabled or its too low. Sometimes, the issue might be because the object size is not set correctly. There could be other reasons too like power problems, WiFi issues and lack of storage space.
Do ADT cameras always record?
Do ADT Cameras Record 24/7? All ADT cameras offer continuous, 24/7 recording with the ability to check in on your feed at any time. The device will record at all times but will only send an alert to your phone or security system if there is an alert, such as motion detection or a loud noise.
Why is my ADT camera not working?
One of the biggest reasons your ADT Pulse wifi camera may be offline is due to power loss. Disconnect power from both the gateway and the camera for several minutes. Power up the gateway first, and give it 5 minutes to reconnect. Power up your camera next and give it some time to reconnect.
Why is my security camera not recording?
If your CCTV camera is working fine but the DVR is not recording anything, common culprits include misconfiguration, lack of storage space, and failing DVR components. Don’t despair: modern DVR boxes are pretty friendly and easy to troubleshoot. Check that recording is enabled. It may sound obvious, but it happens.
How do I access my ADT camera online?
We recommend using https://mobile.adtpulse.com as an alternative to accessing your Pulse system on your mobile device. For specific FAQs about the ADT Pulse App, go to our ADT Pulse App page.
How long does ADT camera record?
The ADT Indoor Camera will start recording video when the motion sensor detects movement or when your alarm is triggered, but it will only record for thirty seconds before turning off for five minutes.
How long does ADT keep footage?
ADT stores video camera footage for up to thirty days using the ADT Pulse software app. To preserve memory, the system sheds old footage after thirty days. Security camera footage that needs to be archived longer than thirty days should be downloaded digitally and stored on an external device.
Can ADT camera record more than 30 seconds?
An ADT Pulse camera can be programmed to record 30 second video clips. You can also view live video at anytime from a mobile device with the ADT Pulse App or from a computer from the ADT Pulse Personalize Web Portal.
How do I get my security camera back online?
The very first thing to try in order to get your camera back online is to disconnect it from the power source. Unplug the camera and let it sit for a few minutes and after a few minutes have passed, plug the camera back in.
How do I reconnect my ADT camera to WiFi?
Press and hold the WPS/RESET button on the camera for 5 seconds to establish a wireless connection. The Network/WPS LED flashes amber as the TS Base attempts to connect to the camera. The wireless connection is successful when the Network/WPS LED turns solid green.