Press the Sync button on top of the camera for about two seconds and then release the button. Note: Cameras must be synced one at a time. A blue LED on the camera blinks rapidly to confirm sync. If the LED on the camera blinks amber, the sync is not successful.
How do I get my Arlo camera back online?
Log out of the Arlo app on your mobile device or web browser and log back in again. If your camera still appears offline in the Arlo app, visit Arlo Support to speak with an expert. The LED blinks blue and purple. The camera is connecting to the network and the cloud.
How do I remove and resync my Arlo camera?
To remove a device from your account:
- Launch the Arlo app or log in to your Arlo account at my.arlo.com.
- Tap or click Mode, select the base station or camera that you want to remove, and select Disarmed.
- Tap or click Settings > My Devices and select the device that you want to remove.
Why is my Arlo camera not syncing with base station?
Check the battery status Low batteries can prevent your camera from syncing to the base station. If the battery is low, the battery icon is orange. To check if your camera’s battery status: Launch the Arlo app or log in to your account at my.arlo.com.
Why is my Arlo not connecting?
Make sure that your router is powered on. If the Internet LED lights solid amber, your base station is connected to your router, but is unable to connect to the Arlo cloud server. If the Internet LED lights green, perform a factory reset on your base station and try the installation process again.
How do I reconnect my Arlo base station to the Internet?
Turn the base station on by pressing the On-Off button. Wait for the power LED and Internet LED on the front of the base station to turn green in about two minutes. If you’re using a single-LED base station, wait for the LED to turn blue. Your base station is connected to the Internet.
How do I reset my Arlo camera essential?
To factory reset your Arlo Essential Indoor Camera: Press and hold the sync button on the camera for about 15 seconds. Ensure that the camera LED rapidly blinks blue after you held down sync button. After a factory reset, the camera still appears on the Arlo app, but it is disabled.
How do I reset my Arlo camera base station?
Use a pen or straightened paperclip to press and hold the Reset button on the back of the base station for about 10 seconds. After the base station reset is complete, the LEDs on the front of the base station flash amber. When the LEDs stop flashing amber, your base station reboots.
How do I reconnect my Arlo camera after changing the battery?
Since you reset the base, your only choice is to remove all devices from Settings, My Devices and then use the Add Device button on the Devices tab. Add the base and then resync your cameras, using the brief press of the sync button.
How do you resync Arlo lights?
If your light still does not sync after trying these steps, try power cycling the light:
- Disconnect your Arlo Security Light’s AC adapter and remove the battery.
- Wait at least 20 seconds.
- Plug the light back in or reinsert the battery.
- Attempt to sync the light again.
What do you do when your Arlo camera wont connect?
Make sure that the camera LED is blinking blue while the camera is being discovered. (The Arlo Video Doorbell LED ring blinks white.) The camera LED can time out if it blinks longer than two minutes without successfully connecting to your WiFi network. If the camera times out, press the sync button again.