If your Ring Doorbell keeps going offline, it’s generally one of four common issues: what lies between your camera and router, Wi-Fi connectivity issues, power surges, and low battery. Other occurrences can create connection issues and cause your Ring Doorbell to lose connection, but they are not as typical.
Why Does My Ring keep disconnecting?
Check to see whether another Wi-Fi device is having a problem connecting to the network. Unplug your router for 30 seconds and then plug it back in. See if your Ring Doorbell automatically reconnects. If all else fails, check to make sure your Ring Pro is getting sufficient power.
How do I get my Ring camera back online?
Follow these steps to reconnect your doorbell or security camera wifi in the Ring App:
- Tap on the three lines on the top left.
- Tap Devices.
- Select doorbell or security camera you need to reconnect to wifi. The next screen is the Device Dashboard.
- Tap on Device Health.
- Tap on Reconnect to Wifi or Change Wifi Network.
What happens if Ring camera loses Wi-Fi?
Your Ring Alarm usually communicates with you or your monitoring service through the internet via wifi or an Ethernet cable. Any time your Base Station loses its connection to the internet, regardless of the cause, a cellular backup system kicks in that will allow the system to continue to monitor your home.
Why did my Ring disconnect from Wi-Fi?
Your Ring doorbell keeps disconnecting because of a lousy WiFi signal. If the WiFi is strong, reset the doorbell in the Ring app. Walking it through the setup process again will adjust its settings so the WiFi connection can last. A recent power failure or 5G network upgrade might be to blame, too.
What do I do if my Ring camera is offline?
Try removing and then replacing the internal battery. See if your Spotlight Cam automatically reconnects. Press the Setup button on the Ring device to put the device in Setup mode. Wait 10 seconds, then press it again and see if your Ring automatically reconnects.
Why Does My Ring doorbell keep going off when no one is there?
Now, this issue can be caused due to a sticking button that might be causing the doorbell to ring at all times or at random occasions. You will need to keep an eye on the moisture, extreme heat that can fry out the button wiring or melt any button rubbers there.
How do I reconnect my Ring to my Wi-Fi?
To reset/reconnect Wi-Fi on the Ring Doorbell:
- Remove the doorbell from its mount.
- Log into the Ring app and tap the menu icon.
- Select your doorbell, followed by “Device Health” and “Change Wi-Fi Network.”
- Press the orange button on the back of your Ring.
- Use your phone to connect to the Ring.
Do Ring cameras work without Internet?
Ring Smart Lights still activate when they detect motion, but you can’t control them or get push notifications without a Wi-Fi connection. Ring security cameras do not work without Wi-Fi.
Does Ring work without Internet?
Do I need a wifi connection to set up my Ring device? Yes. Ring devices require a wireless internet connection for operation.
Does turning off Wi-Fi turn off ring?
No, the Ring Plug-in Chime will not ring when the Wi-Fi is out. The Ring Chime requires an internet connection in order for communication to flow between the Chime and the Ring doorbell.
Does turning off Wi-Fi disable ring?
If you remove the Wi-Fi connection from the equation, the Video Doorbell will not be able to connect to the internet and will not be able to transmit any data to your smartphone. So, to make it clear: Yes, you need a Wi-Fi internet connection to use a Ring Video Doorbell.